[vc_row el_class=”faq”][vc_column][vc_tta_accordion c_icon=”chevron” c_position=”right” active_section=”1″][vc_tta_section title=”Q1. AM I ALLOWED TO PICK UP MY ORDER?” tab_id=”1555037920486-ed14e79d-d44b”][vc_column_text]No. You cannot directly pick up your order from us. We only accept payments via email money transfer, Bitcoins and Gift cards for now.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q2. WHAT HAPPENS IF I DON’T GET MY PACKAGE?” tab_id=”1555038000105-6fd1f032-ae1a”][vc_column_text]If you do not get your package 2 days after the expected arrival date, let us know and we will file a trace. If a trace is filed, Post will conduct an investigation (which can take 5 business days to complete). If they can locate the package, they will ship it to you and you’ll get it a few days later. If it’s deemed “unrecoverable” or lost in transit, we will send you a 1x replacement package up to 500 pounds of the value of your package free of charge. We do not offer postage refunds if your order arrives late due to any postal issues.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q3. WHAT EXACTLY HAPPENS AFTER ORDERING?.” tab_id=”1555038042642-0199c22c-afbf”][vc_column_text]Immediately we receive your order, an email will be forwarded to you to confirm your order and we begin processing your order and both parties discuss further on how payments will be made for the order[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q4. HOW LONG WILL DELIVERY TAKE?.” tab_id=”1555038090574-798dc26a-7c87″][vc_column_text]Shipping from usually takes 3 working days but due to the on going crisis please allow 6-7 business days for us to process and deliver your products to you[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q5. DO I RECEIVE AN INVOICE FOR MY ORDEER?.” tab_id=”1555038110934-9fe50498-255f”][vc_column_text]Yes will send you an invoice after you place your order.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q6. CANCELLED OREDER?.” tab_id=”1555038134493-01332028-357c”][vc_column_text]If your order is cancelled it is most likely due to the product being banned in your location or your credit card was declined. We will refund you immediately the refund process can take anywhere from a few hours to 2-3 business days depending on your bank.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row css=”.vc_custom_1551846469099{padding-top: 47px !important;padding-bottom: 80px !important;}” el_class=”still-ques”][vc_column][tbay_title_heading title=”Still question? Leave it here” buttons=”btn-default btn-outline” buttons2=”btn-default btn-outline” subtitle=”Your email address will not be published. Required fields are marked (*)”]

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